TroubleshootingReview Emails Not Sending

Review Emails Not Sending

What to do if review requests are not being sent.

Symptoms

  • Review requests stuck in "Pending"
  • Customers report not receiving emails

Causes

  • Invalid recipient email
  • Email quota exceeded
  • Spam filter blocks

Quick Fix

Verify recipient email

Check for typos in the email address.

Check email limits

Ensure your account has not exceeded daily email limits.

Review spam folder

Ask your recipient to check their spam or promotions tab.