Core ConceptsFeatures

Core Features

Detailed walkthrough of AutoReview's automation sequences, widgets, and review management tools.

Overview

AutoReview automates review requests and follow-ups so you capture more 5-star feedback without extra work. You connect your customer data once, then the system handles branded outreach, smart approvals, and widget display.

All features work together. Start with email sequences, then layer on widgets and rules for maximum results.

Automated Email Sequences

Set up sequences that trigger after every job. You choose timing, tone, and channels.

Connect your source

BCC reviews@getautoreview.com on existing invoices or use Zapier, CSV upload, or direct CRM sync.

Define triggers

Send the first request 24 hours after service completion. Add a gentle follow-up at day 4 if no response.

Activate

Toggle the sequence live. AutoReview tracks opens, clicks, and review submissions automatically.

Auto-Approval Rules

You control which reviews appear publicly. Configure rules so only high-quality feedback reaches your site.

// Example rule configuration
{
  "minRating": 4,
  "autoPublish": true,
  "excludeKeywords": ["refund", "damage"],
  "platforms": ["google", "yelp"]
}

Require 4+ stars and no negative keywords before auto-publishing to your Google Business Profile.

Branded Request Templates

Customize every message with your logo, colors, and voice. Use the template editor or API.

<!-- Branded email template -->
<div style="font-family: system-ui; color: #4151bf;">
  <img src="https://your-domain.com/logo.png" alt="Logo" />
  <p>Hi {{customer_name}}, thanks for choosing us!</p>
  <a href="{{review_link}}">Leave your review</a>
</div>

Website Review Widgets

Display recent reviews directly on your site. Install the widget in two lines of code.

<script src="https://cdn.getautoreview.com/widget.js" data-key="YOUR_WIDGET_KEY"></script>
<div id="autoreview-widget"></div>

Analytics Dashboard

Track performance in real time. You see open rates, conversion percentages, and revenue impact.

Next Steps

Ready to go live? Connect your first data source in the dashboard and watch requests start automatically.